Service Directory

A comprehensive service directory for seniors, families, care takers and service providers in the region.

The Centre of Hope

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Contact: Rosie Keating Work 10095 Marshall Street Fort McMurray, AB T9H 1X6 Work Phone: 780-743-3912 Ext 222 Website: www.fmcentreofhope.com

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The Centre of Hope offers a variety of programs to individuals experiencing homelessness or at risk of homelessness. Daily drop-in programs provide laundry and shower facilities, nourishment, breakfast programs, personal hygiene items, assistance with applications, appointments, and referrals to other community resources.

The Centre of Hope is a participant in Alberta’s 10-year Plan to end homelessness through the Housing First Program. They work with the individual to set goals to maintain housing, employment, and re-integrate into the community as well as support for Permanent Supportive Housing and Eviction Prevention.

For more information about the program contact Rosie.

The Medicine Shoppe Pharmacy

Contact: Hamida Benaly Work Downtown: 9914 Morrison Street Fort McMurray, AB T9H 4A4 Work Timberlea: 355 Loutit Road Fort McMurray, AB T9K 0Z3 Work Plaza One: 8706 Franklin Ave #203A Fort McMurray, AB T9H 2J6 Work Phone: Downtown (Hamida Benaly): 780-792-0708 Work Phone: Timberlea (Pacidique Nbuwayezu): 780-790-1234 Work Phone: Plaza One: 587-536-6648 Website: https://www.medicineshoppe.ca/

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Free delivery service for prescriptions available to all seniors in Fort McMurray.

The Salvation Army of Fort McMurray

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Family and Community Services Contact: Carolanne Sacrey Work Phone: 780-743-4135 Work Fax: 780-791-2909 Website: www.salvationarmy.ca/Alberta

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Direct Contacts:  Dianne Rice (Family and Community Services Coordinator) and Florence Bouchard (Family and Community Services Department)

There are emergency accommodations for those in need. This includes 56 emergency shelter beds and 35 emergency mats for those who are homeless. Available for both Women and Men.

A soup kitchen is offered at the Salvation Army on Saturday, Sunday, and Statutory holidays.

11:30 a.m. – 12:30 p.m. They will also serve a second meal from 4:30 p.m. – 7:00 p.m.

The Family and Community Services Department will help to provide low-income seniors with resources such as financial help with prescriptions and free clothing from their thrift store. An application for need will be filled out and assessed by Carolanne and Florence.

Toronto Dominion Bank (TD)

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Work Downtown: 8600 Franklin Avenue (Plaza 2) Fort McMurray, Alberta T9H 4G8 Work Timberlea: 331 Powder Drive Fort McMurray, Alberta T9K 0M3 Work Phone: Downtown: 780-743-2261 Work Phone: Timberlea: 780-790-6911 Extension 226 Website: http://www.tdcanadatrust.com

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TD offers Seniors ages 60+ 25% off their monthly service banking fee.

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Contacts:
Downtown: Reception
Timberlea: Lorraine Zacharias

TD offers Seniors ages 60+ 25% off their monthly service banking fee.

Tuccaro’s Taxi Service

Contact: Bill Tuccaro Work 112 Henry Drive Fort Chipewyan, AB T0P 1B0 Work Phone: 780-215-2642
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Hours of Operation

 

Monday – Friday: 8:00 a.m. – 9:00 p.m.

Saturday, Sunday: Closed

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Bill does not charge Elders in the community for service to and from wakes.

Twedy’s Nail Salon

Work Second Floor of MacDonald Island Park 1 C.A. Knight Way Fort McMurray, AB T9H 5C5 Work Phone: (780) 714-5977 Website: https://www.facebook.com/twedysnails/

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Located inside MacDonald Island Park on the Second Floor across from the Gym.

Every Tuesday and Thursday seniors ages 55+ will receive a 15% discount. Free coffee while you wait.

Waypoints (Anzac)

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Contact: Nicole Greville Work 100-130 Prospect Drive Fort McMurray, AB T9K 2Z5 Work Phone: Family Violence Crisis Line: 780-743-1190 Work Phone: 780-850-8618 Website: waypointswb.ca

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The waypoints Outreach team travels to Anzac on a weekly basis and provides services out of the Willow Lake Community Association. The Outreach team typically travels with one Outreach Counsellor and one Outreach Support Worker. All of our services are free of charge and available for any resident of the RMWB.

 

Services Offered

• One-on-one counselling for individuals looking for mental health supports (previously FCSS Counseling).

• Support + information and referrals to people affected by family violence.

• Community awareness and public education around family violence.

• To connect people affected by family violence with community resources.

• Provide assistance and advocacy to clients who have experienced difficulties accessing community services.

• Advocacy and accompaniment to individuals affected by family violence.

• Connect rural communities with resources and supports surrounding family violence.

Waypoints (Conklin)

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Contact: Nicole Greville Work 100-130 Prospect Drive Fort McMurray, AB T9K 2Z5 Work Phone: Family Violence Crisis Line: 780-743-1190 Work Phone: 780-850-8618 Website: https://waypointswb.ca/

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The waypoints Outreach team travels to Conklin on a bi-weekly basis and provides services at the Nakewin Community Centre. The Outreach team typically travels with one Outreach Counsellor and one Outreach Support Worker. All of our services are free of charge and available for any resident of the RMWB.

 

Services Offered

• One-on-one counselling for individuals looking for mental health supports (previously FCSS Counseling).

• Support + information and referrals to people affected by family violence.

• Community awareness and public education around family violence.

• To connect people affected by family violence with community resources.

• Provide assistance and advocacy to clients who have experienced difficulties accessing community services.

• Advocacy and accompaniment to individuals affected by family violence.

• Connect rural communities with resources and supports surrounding family violence.

Waypoints (Fort McKay)

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Contact: Nicole Greville Work 100-130 Prospect Drive Fort McMurray, AB T9K 2Z5 Work Phone: Family Violence Crisis Line: 780-743-1190 Work Phone: 780-850-8618 Website: waypointswb.ca

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The waypoints Outreach team travels to Fort McKay on a weekly basis and provides services at the Fort McKay Métis Office and Family Support Centre. The Outreach team typically travels with one Outreach Counsellor and one Outreach Support Worker. All of our services are free of charge and available for any resident of the RMWB.

 

Services Offered

• One-on-one counselling for individuals looking for mental health supports (previously FCSS Counseling).

• Support + information and referrals to people affected by family violence.

• Community awareness and public education around family violence.

• To connect people affected by family violence with community resources.

• Provide assistance and advocacy to clients who have experienced difficulties accessing community services.

• Advocacy and accompaniment to individuals affected by family violence.

• Connect rural communities with resources and supports surrounding family violence.

Waypoints (Fort McMurray)

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Contact: Jason Beck Home 100-120 Prospect Drive Fort McMurray, AB T9K 2Z5 Work Phone: Sexual Trauma Support Line: 780-791-6708 Work Phone: Family Violence Crisis Line: 780-743-1190 Work Phone: Office: 587-537-8903 Ext. 117 Website: www.waypointswb.ca

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Waypoints offers various programs and services to those dealing with domestic violence, sexual assault and abuse and homelessness.

Next Steps Program: Provides women who are currently in shelter with risk assessments for violence, safety planning, advocacy (court or agency), goal setting and support.

Emergency Shelter: Unity House, is an Emergency Women’s and Children’s shelter. It can be accessed 24 hours a day and 7 days a week by women with or without children. Waypoints maintains a 36-bed shelter and provides emergency, temporary accommodations for a period of 21 days.

New Beginnings Program: A closed support group for women who are in an abusive relationship and/or who have left an abusive relationship and are starting over. The focus of the program is to explore personal history and relationships. This is to help clients understand the origins of relationship problems and to set concrete goals for growth and improvement.

Waypoints (Janvier)

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Contact: Nicole Greville Work 100-130 Prospect Drive Fort McMurray, AB T9K 2Z5 Work Phone: Family Violence Crisis Line: 780-743-1190 Work Phone: 780-850-8618 Website: waypointswb.ca

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The waypoints Outreach team travels to Janvier on a weekly basis and provides services out of the Willow Lake Community Association. The Outreach team typically travels with one Outreach Counsellor and one Outreach Support Worker. All of our services are free of charge and available for any resident of the RMWB.

 

Services Offered

• One-on-one counselling for individuals looking for mental health supports (previously FCSS Counseling).

• Support + information and referrals to people affected by family violence.

• Community awareness and public education around family violence.

• To connect people affected by family violence with community resources.

• Provide assistance and advocacy to clients who have experienced difficulties accessing community services.

• Advocacy and accompaniment to individuals affected by family violence.

• Connect rural communities with resources and supports surrounding family violence.

Wood Buffalo Food Bank Association

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Contact: Archer Holowchuk Home 10117 King Street Fort McMurray AB, T9H 3J1 Work Phone: 780-743-1125 Ext. 221 Website: www.woodbuffalofoodbank.com Website: https://www.woodbuffalovolunteers.ca/

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Distribution of food hampers to low income seniors.

Call Archer for eligibility and to set up an appointment.

Volunteer opportunities are always available.

Basic Shelf Program: 
Six session cooking class for all those who are wanting to learn how to cook on a budget. A free 6 session cooking program; participants share a slow- cooker meal, discuss a health and nutrition topic, and assemble the ingredients for a recipe to take home and prepare. All participants receive a free Slow Cooker. Contact Yvonne to sign up Extension 227.

Wood Buffalo Food Bank Association – Mobile Pantry Program (Anzac)

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Contact: Natalie Bourque Work 10117 King Street Fort McMurray, AB T9H 3J1 Work Phone: 780-743-1125 Ext. 226 Website: https://woodbuffalofoodbank.com/programs/mobile-pantry/

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Distribution of food hampers to low income seniors. Call for eligibility.

Deliveries to Anzac once per month. Call more than a week prior to have your order prepared.

Wood Buffalo Food Bank Association – Mobile Pantry Program (Conklin)

Photo of Wood Buffalo Food Bank Association – Mobile Pantry Program (Conklin)
Contact: Natalie Bourque Work 10117 King Street Fort McMurray, AB T9H 3J1 Work Phone: 780-743-1125 Ext. 226 Website: https://woodbuffalofoodbank.com/programs/mobile-pantry/

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Distribution of food hampers to low income seniors. Call for eligibility.

Deliveries to Conklin twice per month. Call more than a week prior to have your order prepared.

Wood Buffalo Food Bank Association – Mobile Pantry Program (Fort McKay)

Photo of Wood Buffalo Food Bank Association – Mobile Pantry Program (Fort McKay)
Contact: Natalie Bourque Work 10117 King Street Fort McMurray, AB T9H 3J1 Work Phone: 780-743-1125 Ext. 226 Website: https://woodbuffalofoodbank.com/programs/mobile-pantry/

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Distribution of food hampers to low income seniors. Call for eligibility.

Deliveries to Fort McKay once per month. Call more than a week prior to have your order prepared.

Wood Buffalo Food Bank Association – Mobile Pantry Program (Janvier)

Photo of Wood Buffalo Food Bank Association – Mobile Pantry Program (Janvier)
Contact: Natalie Bourque Work 10117 King Street Fort McMurray, AB T9H 3J1 Work Phone: 780-743-1125 Ext. 226 Website: https://woodbuffalofoodbank.com/programs/mobile-pantry/

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Distribution of food hampers to low income seniors. Call for eligibility.

Deliveries to Janvier twice per month. Call more than a week prior to have your order prepared.

Wood Buffalo Housing (WBH)

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Work 9011-9915 Franklin Avenue Fort McMurray, Alberta T9H 2K4 Work Phone: Applications and Administrative Office: 780-799-4050 Work Phone: Maintenance Office: 587-539-2964 Website: www.wbhousing.ca

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For Seniors under the age of 65 and do not qualify for Senior Housing units various other affordable housing programs are options.

Affordable Housing: Affordable rental housing is priced 10% below Market rates. There are a variety of housing options from a junior 1-bedroom to 1-bedroom, 2-bedroom and 3-bedroom apartments and townhouses. Seniors receive a further 10% discount of the listed rental rates. All properties are located close to Services, amenities and bus routes. They are pet friendly and part of the crime free multi-housing program.

Social Housing: As a provincially designated Housing Management Body, WBH managers all social housing in Wood Buffalo on behalf of the government of Alberta. Social housing is provided to qualifying individuals at rates tied to income, usually 30% of your total income, which ensures housing costs do not deplete earnings.

 

 

Wood Buffalo Housing (WBH) – Senior Housing (Rotary House, Legion Manor, and Araubasca House)

Photo of Wood Buffalo Housing (WBH) – Senior Housing (Rotary House, Legion Manor, and Araubasca House)
Contact: Ingrid Blasius Work 10116 Fraser Avenue Fort McMurray, AB Work Phone: Applications and Administrative Office: 780-791-1160 Website: www.wbhousing.ca Website: Housing Applications

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WBH provides housing to seniors in Fort McMurray at Rotary House, Legion Manor, and Araubasca House.

Assistance is provided to seniors 65+. You must have been a resident of the Region of Wood Buffalo for a minimum of three months before applying.

Rent will be based on 30% of your income. If renting at Legion Manor or Araubasca House, there is a $50 per month charge for the cost of utilities.

Legion Manor and Araubasca House: These 30 self-contained units are individual, one-bedroom apartments. These are deficit-funded by the provincial government.

Rotary House Lodge: Independent living with some supports (bathing, dressing, and medical reminders) provided by home care if the resident is a home care client. Rotary House also provides meals, snacks, weekly light housekeeping and in-house recreation as part of the residents $515 (per person) monthly service fee. Personal laundry service is available if the resident would like and that fee is $40. This is funded through municipal requisitions.

Wood Buffalo Regional Library (WBRL) – Books By Mail

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Contact: Customer Service Work 1 C.A. Knight Way (MacDonald Island Park) Fort McMurray, AB T9H 5C5 Work Phone: 780-743-7800 Website: www.wbrl.ca/using-the-library/outreach-services
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Hours of Operation

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“Books by Mail” offers residents an opportunity to order books, DVDs, and CDs and have them shipped directly to Fort Chipewyan.

Memberships are free.

Items will be delivered to the Fort Chipewyan Municipal Office and held for 7 days after you have received notification that it has arrived.

Items can be kept for six weeks, and returned to the Municipal Office.

Wood Buffalo Regional Library (WBRL) – Books Program (Anzac)

Photo of Wood Buffalo Regional Library (WBRL) – Books Program (Anzac)
Contact: Customer Service Work 1 C.A Knight Way Fort McMurray, AB T9H 5C5 Work Phone: 780-743-7800 Website: www.wbrl.ca

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Contact Customer Service to request books, DVD’s, or CD’s be sent to you by mail or when the Wood Buffalo Regional Library visits Anzac; which is twice per month.

Items can be delivered to the Municipal Office and will need to be returned within six weeks.

Apply for a Wood Buffalo Regional Library card online or during their next visit. Locations to be determined, contact customer service to determine when they will be in Anzac next.