Service Directory

A comprehensive service directory for seniors, families, care takers and service providers in the region.

Aurora Veterinary Clinic

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Work 14-100 Real Martin Drive Fort McMurray, AB T9H 2S1 Fort McMurray Alberta T9K 2S1 Work Phone: (780) 715-1127 Work Fax: (780) 715-1126 Website:

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Offers a 15% discount on all products and services to everyone 55+.  You must ask for the discount.

Bank of Montreal (BMO)

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Work Downtown: 9920 Franklin Avenue Fort McMurray, Alberta T9H 2K5 Home Timberlea: 289 Powder Drive Fort McMurray, Alberta T9K 0M3 Work Phone: Downtown: 780-790-6992 Work Phone: Timberlea: 780-762-3500 Website:

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BMO offers a $4.00 monthly credit to Seniors ages 60+ on their bank account monthly fee.

Bicentennial Museum

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Work 109 Mackenzie Avenue Fort Chipewyan, Alberta T0P 1B0 Work Phone: 780-697-3844

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Entrance to the Museum is free; however, there is a donation box if one chooses to donate.

Blue Heron Support Services

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Contact: Adamma Odee-Nwafor Home 3B – 10019 MacDonald Avenue Fort McMurray, AB T9H 1S9 Work Phone: 780-791-3342 Website:

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PROGRAM 1Community Access for People living in Continuing Care (CAPCC):

Offers support to those under 65 years of age. The purpose and goal of this initiative is to provide support to people living in continuing care centers who are socially, physically, culturally isolated. CAPCC will help access the resources you need to be more involved in your community. Support may include exploration of interests, developing personal goals and assisting with planning and coordination.

PROGRAM 2 Alberta Brain Injury Network(ABIN):

A provincial network of community based agencies that coordinate services to adults with an acquired brain injury. We provide supports, help with coordination, community capacity, as well as provide education on prevention and increase awareness of acquired brain injury. Alberta Brain Injury Network also helps with assisting survivors and their families/caregivers in determining their need.

Boomtown Casino

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Work 9825 Hardin Street Fort McMurray, AB T9H 4G9 Work Phone: 780-790-9739 Website:

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Seniors Day is every Tuesday from 10:00am – 9:00pm for anyone 50+.
Receive a $5 off coupon at the security desk upon entering the casino.

Borealis Counselling Services

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Contact: Jessica Morrison Home 5-118 Millennium Drive Fort McMurray, AB T9K 2S8 Work Phone: 780-791-1757

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Borealis Counselling Services offers affordable counselling services, operating on a sliding scale fee structure based on your household income. Borealis aims to remove financial barriers for those looking to access counselling services.

Many of life’s transitions are difficult for us to navigate, such as moving from marriage to divorce or widowhood, empty nesting, retirement, change in health, and adjusting to life after loss. Counselling can provide needed support when we are feeling overwhelmed by change or a life transition that hits unexpectedly, or when one or more changes occur simultaneously, and we find resources depleted.

Contact Jessica for a confidential discussion about how Borealis can help.

Borealis Counselling Services also offers group Mindfulness sessions with a focus on Wellbeing and Grief and Loss.


Cathy Underhill – Executive Director

Jessica Morrison – Intake Coordinator

Canada Revenue Agency (CRA)

Photo of Canada Revenue Agency (CRA)
Work Winnipeg Tax Centre 66 Stapon Road Winnipeg, MB R3C 3M2 Work Phone: General Inquiries: 1-800-959-8281 Work Phone: Business Inquiries: 1-800-959-5525 Website:

Hours of Operation


Monday to Friday: 9:00 a.m. – 5:00 p.m.

Saturday, Sunday, and Holidays: Closed


Benefit Credit Inquiries: 1-800-387-1193 (Agents available 9:00 a.m. – 5:00 p.m.)


Status of your Refund (Tele-Refund): 1-800-959-1956 (automatic phone service available 24 hours a day, 7 days a week). You will be required to provide your Social Insurance Number, the month and year of your birth, and the amount of income that you reported on line 150 of your tax return.


When a loved one passes away, and you are the executor of the will, contact CRA at 1-800-959-8281 to advise them of the date of death.Alternatively, You can fill out form RC4111 (Request for the Canada Revenue Agency to update records) and mail to the Winnipeg Tax Centre. The RC4111 form can be found online at


The deceased’s final return and any balance owing are due on or before the following dates:

Period when death occurredDue date
January 1 to October 31April 30 of the following year
November 1 to December 316 months after the date of death


For more information on what to do following a death please visit


Canadian Anti-Fraud Centre

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Work Phone: 1-888-495-8501 Work Fax: 1-888-654-9426 Work Phone: Toll-Free: 1-888-495-8501 Website:

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Seniors are targeted for many reasons: loneliness, lack of family support, age vulnerability and for health-related reasons such as Alzheimer’s. Seniors are particularly susceptible to fraud schemes because their generation tends to be more trusting and less likely to end conversations. Fraudulent telemarketers build relationships with seniors and gain their trust before victimizing them. Ruined family lives, great financial losses and suicides have resulted from this brutal crime against the elderly.


Unfortunately, staff at the CAFC found they had neither the time nor the resources to follow up with victimized seniors so the Centre decided to enlist volunteer seniors who could help with the battle against mass marketing and identity fraud. The volunteers were able to relate personal experiences, provide support and establish rapport with elderly victims. The “seniors helping seniors” program was named SeniorBusters.


SeniorBusters was officially launched by Premier Mike Harris in October 1997. Since then, it has grown to a group of approximately 50 active volunteers. They come from diverse backgrounds and bring many different skills to the CAFC and its attempt to reduce the level of mass marketing fraud and identity theft. This is clearly a successful and effective long-term strategy in reducing the number of seniors victimized by fraud.


SeniorBusters helps fraud victims by:

  • Relating personal experiences, wisdom and expertise
  • Providing strength to victims
  • Providing emotional and moral support
  • Being sensitive to the needs of seniors
  • Contacting victims as often as needed
  • Educating and re-educating seniors
  • Obtaining suspect company information
  • Referring victims to other appropriate agencies
  • Developing personal relationships with victims
  • Ensuring that seniors have a place to turn to when they need assistance
  • Helping victimized seniors regain personal dignity

Canadian Association for Retired Persons (CARP)

Work 30 Jefferson Avenue Toronto, ON M6K 1Y4 Work Phone: 1-800-363-9736 Website:

Hours of Operation


Monday to Friday: 8:00 a.m. – 8:00 p.m. (Eastern Standard Time)

Saturday, Sunday, and Holidays: Closed


A national, non-partisan, non-profit organization committed to a New Vision of Aging for Canada.

Advocates with seniors on affordable and timely health care, pension reform, the elimination of elder abuse, the rights of older workers and drivers, and consumer protection.

Membership rates start at  $19.95 a year. Benefits of a membership include access to a wide range of discounts on products and services including auto, home, life, health, travel and pet insurance, hotels, rental cars, phones, fitness, household services, eyeglasses, hearing aids, and entertainment.

Please inquire about our Zoomer magazine!

Canadian Cancer Society

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Work 200-325 Manning Road NE Calgary, AB T2E 2P5 Work Phone: Office: 1-800-661-2262 Work Phone: Support Line: 1-888-939-3333 Website:

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Contact the Office:

Calgary:  1-800-661-2262  (Monday – Friday 8:30 a.m. – 4:30 p.m.)

Online Community – Cancer Connections
Join discussion groups 24/7 for online support

Canadian Imperial Bank of Commerce (CIBC)

Photo of Canadian Imperial Bank of Commerce (CIBC)
Home Downtown: 8553 Manning Avenue Fort McMurray, Alberta T9H 3N7 Home Timberlea: 104 Riverstone Ridge Fort McMurray, Alberta T9K 1S6 Work Phone: Downtown: 780-743-3312 Home Phone: Timberlea: 780-791-1145 Website:

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CIBC offers a free chequing account for Seniors of the age 60 and up, visit a branch and ask about the CIBC Premium Growth Account.

Canadian Mental Health Association (CMHA)

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Contact: Welcome Centre Work #111 8530 Manning Ave. Fort McMurray, AB T9H 5G2 Work Phone: 780-743-1053 Website: Website:

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Provides workshops, peer led support groups, educational material on prevention and early intervention strategies.

Promotes mental health through the recovery college by offering a variety of classes and workshops. Some classes include regulating our emotions, self compassion, bouncing back, building better boundaries and many more.

Through the Recovery College, CMHA also offers specific courses to our caregivers.

CMHA provides suicide awareness and prevention courses through SafeTALK and Applied Suicide Intervention Skills Training (ASIST).

Canadian National Institute for the Blind (CNIB)

Work 11150 Jasper Avenue, Suite 600 Edmonton, AB T5K 0C7 Work Phone: National: 1-800-563-2642 Work Phone: Alberta: 780-488-4871 Website:

Hours of Operation


Monday to Friday: 8:30 a.m. – 4:30 p.m.

Saturday, Sunday, and Holidays: Closed


Provides callers with immediate and confidential over the phone support.

Provides information about assistive aids that are available and best suited for you.

Aids are available for purchase directly on CNIB’s website.

Canadian Red Cross

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Work 9931 106th Street Edmonton. AB T5K 1E2 Work Phone: Donations and General Inquiries: 1-800-418-1111 Work Phone: After Hours Emergencies: 1-888-800-6493 Website:

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Provides assistance to those who have been affected by a disaster within the first 72 hours.

Assistance includes: shelter, food, clothing, hygiene kits, and other basic necessities.

The Canadian Red Cross encourages all Canadians to be prepared with a disaster kit that will prepare you for 72 hours in the event of a disaster.

A disaster kit includes items such as: water, non-perishable food, can opener, extra copies of keys, batteries, important documents (passports, licenses, wills), medications, and personal hygiene items.

Cemeteries-Public Works RMWB

Photo of Cemeteries-Public Works RMWB
Work Phone: 780-799-5832 Website:

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To arrange a burial contact Public Works at 780-799-5832

Cemetery Fees:

Plot Reservation: $97.65

Adult Burial: $1,520.40

Child Burial: 824.25

Ash Burial: $539.70

Columbarium Niche: $1,050.00

Niche Opening/Closing: $63.00

The cemeteries are open to the public 24 hours a day, 7 days a week.

Public Works staff can assist with grave locations Monday to Friday from 8:00 a.m. – 4:00 p.m.

Chipewyan Prairie First Nation Health Centre

Contact: John Gladue Work Chipewyan Prairie First Nation Reserve Janvier, AB T0P 1G0 Work Phone: 780-559-2375 Website:

Hours of Operation


Monday to Friday: 8:30 a.m. – 4:30 p.m.

Saturday and Sunday: Closed


Medical transportation is available for free to Elders who need to make appointments in Fort McMurray.


To access the Health Centre, Elders must be a Non-Insured Health Benefits (NIHB) client with treaty status.

Conklin Community Association

Photo of Conklin Community Association
Contact: Mary-Jean Quintal Work 144 Father Mercredi Trail Conklin, AB T0P 1H1 Work Phone: Office: 780-559-9134 Work Phone: Mary-Jean: 780-714-1069

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Mary-Jean Quintal

Gwen Letendre

Assistance is provided to Seniors who need help filling out any Government forms, tax preparation, meals, and home care needs.

Mary-Jean travels with the home-care worker every Wednesday. Contact the office if you are in need of home-care. Mary-Jean will help with any housekeeping required.

Rides for events outside of Conklin are arranged through Mary-Jean. A medical van is provided to Seniors who need to travel out of town on Monday to Fort McMurray and on Tuesday’s to Lac la Biche. The Senior must have a chaperone present. This is a free service, call Mary-Jean to arrange.

Conklin Nakewin Centre

Photo of Conklin Nakewin Centre
Contact: Mary-Jean Quintal Work 144 Father Mercredi Trail Conklin, AB T0P 1H1 Work Phone: Mary-Jean Quintal: 780-714-1069 Work Phone: Peggy Beaudry: 780-559-8900

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Mary-Jean Quintal: Senior Enhancement Worker

Peggy Beaudry: Community Resource Worker

Twice a month the Nakewin Centre and the Conklin Community Association host a Seniors Luncheon. This typically takes place on the 1st and 3rd Thursday of each month at 12:00 p.m. A Bingo activity takes place following the luncheon. Seniors 55+ can contact Mary- Jean for more information. If you anticipate missing the luncheon, contact Mary-Jean so that meals are ordered accordingly.

Typically, once a year Mary-Jean will hold a Seniors’ Gathering. This meeting will have government officials present, allowing Seniors to discuss any concerns or ensure they are up-to-date on all community, federal, and provincial information.

An annual Christmas luncheon and Bingo is hosted at the Centre by Karen’s Katering.

If you know of a Senior who would benefit from the Santa’s Anonymous program, contact Peggy or Mary-Jean prior to December 1st.

Conventional Rural Bus Schedule


Bus Service from Fort McMurray and back occurs every Tuesday, Wednesday, Thursday, and Friday and is free for Seniors 65+ to ride.


Schedules for Conklin, Anzac and Gregoire Lake Estates – Wednesday and Friday

Trip #1

TimePick Up/Drop OffLocation.
9 a.m.Pick upConklin RMWB Office
9:10 a.m.Pick upConklin Corner Store
10:20 a.m.Pick UpAnzac Recreation Centre – Stony Mountain Rd.
10:35 a.m.Pick upGregoire Lake Estates (mailboxes)
12:05 p.m.Drop offHardin St & MacDonald Ave (Across from Provincial Building)
12:10 p.m.Drop offManning ave (AMA Parking Lot)

Trip #2

TimePick Up/Drop OffLocation
5 p.m.Pick upManning Ave (AMA Parking Lot)
5:05 p.m.Pick upHardin St & MacDonald Ave (Across from Provincial Building)
5:35 p.m.Drop offGregoire Lake Estates (mailboxes)
5:55 p.m.Drop offAnzac Recreation Centre – Stony Mountain Rd.
7:25 p.m.Drop offConklin Corner Store
7:30 p.m.Drop offConklin RMWB Office


Schedules for Janvier, Anzac and Gregoire Lake Estates – Tuesday and Thursday

Trip #1

TimePick Up/Drop OffLocation.
8 a.m.Pick upManning Ave (AMA Parking Lot)
8:05 a.m.Pick upHardin St & MacDonald Ave (Across from Provincial Building)
10 a.m.Pick UpJanvier Store
11 a.m.Pick upAnzac Recreation Centre – Stony Mountain Rd.
11:15 a.mPick upGregoire Lake Estates (mailboxes)
12:05 p.m.Drop offHardin St & MacDonald Ave (Across from Provincial Building)
12:15 p.m.Drop offManning Ave (AMA Parking Lot)

Trip #2

TimePick Up/Drop OffLocation
4 p.m.Pick upManning Ave (AMA Parking Lot)
4:05 p.m.Pick upHardin St & MacDonald Ave (Across from Provincial Building)
4:40 p.m.Drop offGregoire Lake Estates (mailboxes)
4:55 p.m.Drop offAnzac Recreation Centre – Stony Mountain Rd.
6 p.m.Drop offJanvier Store