Service Directory

A comprehensive service directory for seniors, families, care takers and service providers in the region.

Alberta Ombudsman

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Home Phone: 1-888-455-2756 Website:

Responds to complaints of unfair treatment by provincial government authorities and designated professional organizations.
Services provided by the Ombudsman are free of charge.

Alzheimer Society Fort McMurray

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Contact: Shannon Smith-Gagne Home The Redpoll Centre at Shell Place 1 C.A. Knight Way Ft. McMurray, AB T9H 5C5 Work Phone: 780-791-0077 ext. 3042 Website:

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The Alzheimer Society’s education programs, website and other resources help individuals living with Alzheimer’s disease and other dementias understand the disease and the community resources available.

First Link®: An early intervention program that connects people living with dementia to the Alzheimer Society for services and support. The program reduces barriers by ensuring people are connected to key supports at the time of diagnosis or as soon as possible after a diagnosis is made.

Seeds of Hope Family Learning Series: An educational series offered online at and designed to reflect the progression of dementia at all stages. Investors Group Walk for Alzheimer’s: A family-friendly way to raise awareness and funds for the Alzheimer Society. The Walk helps create positive memories for those living with dementia and is a key fundraising event in Fort McMurray. The event happens annually in June.

The Alzheimer Society also participates and partners in community events such as Walk On – A free walking program for Seniors to attend at MacDonald Island Park, and Carpet Bowling for Seniors 55+ at MacDonald Island Park in the Nexen Energy Fieldhouse.

Anzac Community Hall

Contact: Crystal Lund Work 4 Christina Drive Anzac, Alberta T0P 1J0 Work Phone: 780-334-0416 Cell Phone: 780-972-7008

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The last Tuesday of every month the Community Hall will host a Seniors Luncheon from 12:00 p.m. – 3:00 p.m. There will be food, bingo, prizes, and music.

Seniors Bingo is held immediately after the Seniors luncheon the last Tuesday of each month.

Senior Activity Day is held the second Wednesday of each month from 1:00 p.m.-3:00 p.m. Refreshments will also be served.

Big Bin Event is held in the parking lot of the Community Hall. You can dispose of large household items which cannot be set out for regular waste such as: large furniture, renovation materials, and yard waste.

Electronic waste and hazardous waste are also collected for recycling and proper environmental disposal. Call (780)743-7947 to find out when the next event will be held.

Anzac Grocery

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Work 1-232 Stony Mountain Road, Anzac, Alberta T0P 1J0 Work Phone: 780-334-2710 Website: E

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Anzac Grocery offers a Customer Loyalty Rewards Program. Earn points when you purchase groceries and use your points to receive a percentage discount off your purchase. Starting at 10% off.

Anzac Municipal Office

Contact: Viola Pindog-Seguin Work 105B-4 Christina Drive Anzac, AB T0P 1J0 Work Phone: 780-334-2298 Website:

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To discuss any issue that is Municipally related please contact Viola.

Anzac Recreation Centre

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Work 237 Stony Mountain Road Anzac, Alberta T0P 1J0 Work Phone: 780-793-6900 Website:

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Senior Membership Fees (Ages 60+ Willow Lake Senior Resident pricing only)

Daily Pass – $7.00

10 Visit Punch Pass – $56.00 Monthly Membership – $35.70 Yearly Membership – $190.05

Includes access to the Suncor Community Leisure Centre in Fort McMurray.

Asti Trattoria Italiana

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Home 3200 – 10020 Franklin Avenue Fort McMurray Alberta T9H 2K6 Canada Home Phone: 780-750-3330 Website:

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Located at the corner of Franklin Avenue and Morrison Street on the second floor above “The Hub” .

Entrance is located on Franklin Avenue. Take the elevator or stairs.

Wheelchair accessible

For Enquiries or Reservations please call (780) 750-3330



Offers a 20% discount to all ages 60+.

ATB Financial

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Work Downtown: 11 Haineault Street Fort McMurray, Alberta T9H 1R8 Home Timberlea: 315 Powder Drive Fort McMurray, Alberta T9K 0M3 Work Phone: Downtown: 780-790-3300 Work Phone: Timberlea: 780-588-2588 Website:

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ATB offers a free Seniors chequing account.  The Freedom Account is available to Seniors in Alberta ages 59+.

Athabasca Chipewyan First Nation

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Contact: Susan Michael Work 108 Wylie Avenue Fort Chipewyan, Alberta T0P 1B0 Work Phone: 780-697-3730 Work Phone: 1-888-420-7011 – Toll Free Website:

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Susan Michael

Patricia Lepine

Current Chief and Council:

Chief: Allan Adam

Councillor: Michelle Voyageur

Councillor: Jonathan Bruno

Councillor: Teri Lynn Villebrun

Councillor: Raymond Cardinal

Athabasca Chipewyan First Nation Care Program

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Contact: Pauline White Work All events are held at the Youth and Elders Lodge Work Phone: 780-697-3207 – Pauline Work Phone: 1-888-420-7011 – Toll Free Home Phone: 780-697-3730 – Susan Website:

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Pauline White

Susan Michael

All Elder members can contact Susan for any assistance with housing needs, income tax, and assistance filling out any government and special needs forms.

Contact Pauline for Elders special events such as Seniors’ Days and cultural gatherings.

Athabasca Tribal Council

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Work Phone: 780-791-6538 Website:

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Provides required programs and services, and specified strategies to assist member First Nations and their membership in building capacity and the protection of Aboriginal & Treaty rights and traditional territories.

Assistance is provided to Elders and Seniors in the region through health care, medical transportation, home support assistance, and housing.

Aurora Veterinary Clinic

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Work 14 – 100 Real Martin Drive Fort McMurray Alberta T9K 2S1 Work Phone: (780) 715-1127 Work Fax: (780) 715-1126 Website:

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Offers a 15% discount on all products and services to everyone 55+.  You must ask for the discount.

Bank of Montreal (BMO)

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Work Downtown: 9920 Franklin Avenue Fort McMurray, Alberta T9H 2K5 Home Timberlea: 289 Powder Drive Fort McMurray, Alberta T9K 0M3 Work Phone: Downtown: 780-790-6992 Work Phone: Timberlea: 780-762-3500 Website:

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BMO offers a $4.00 monthly credit to Seniors ages 60+ on their bank account monthly fee.

Bicentennial Museum

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Work 109 Mackenzie Avenue Fort Chipewyan, Alberta T0P 1B0 Work Phone: 780-697-3844

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Entrance to the Museum is free; however, there is a donation box if one chooses to donate.

Blue Heron Support Services

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Contact: Cynthia Spears Home 3B – 10019 MacDonald Avenue Fort McMurray, AB T9H 1S9 Work Phone: 780-791-3342 Website:

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PROGRAM 1Community Access for People living in Continuing Care (CAPCC):

Offers support to those under 65 years of age. The purpose and goal of this initiative is to provide support to people living in continuing care centers who are socially, physically, culturally isolated. CAPCC will help access the resources you need to be more involved in your community. Support may include exploration of interests, developing personal goals and assisting with planning and coordination.

PROGRAM 2 Alberta Brain Injury Network(ABIN):

A provincial network of community based agencies that coordinate services to adults with an acquired brain injury. We provide supports, help with coordination, community capacity, as well as provide education on prevention and increase awareness of acquired brain injury. Alberta Brain Injury Network also helps with assisting survivors and their families/caregivers in determining their need.

Boomtown Casino/Clearwater Cafe

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Work Phone: 780-790-9739 Website:

Seniors Day is every Tuesday from 10:00am – 9:00pm for anyone 50+.
Receive a $5 off coupon at the security desk upon entering the casino.

Borealis Counselling Services

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Contact: Jessica Morrison Home 5-118 Millennium Drive Fort McMurray, AB T9K 2S8 Work Phone: 780-791-1757

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Borealis Counselling Services offers affordable counselling services, operating on a sliding scale fee structure based on your household income. Borealis aims to remove financial barriers for those looking to access counselling services.

Many of life’s transitions are difficult for us to navigate, such as moving from marriage to divorce or widowhood, empty nesting, retirement, change in health, and adjusting to life after loss. Counselling can provide needed support when we are feeling overwhelmed by change or a life transition that hits unexpectedly, or when one or more changes occur simultaneously, and we find resources depleted.

Contact Jessica for a confidential discussion about how Borealis can help.

Borealis Counselling Services also offers group Mindfulness sessions with a focus on Wellbeing and Grief and Loss.


Cathy Underhill – Executive Director

Jessica Morrison – Intake Coordinator

Bulldog Delivery

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Work Phone: 780-215-3766 Website:

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Offers delivery of nearly anything in Fort McMurray including: fast food, parcels, prescriptions and medical supplies, groceries, liquor, and restaurant and takeout orders.

Seniors 65+ receive $5.00 off the delivery fee. Be sure to request the discount when calling in your order.

Payment can be made by cash, debit, or credit card.


Seniors Discount offered to all 65+ – $5.00 off delivery fee
When calling to request a delivery, be sure to tell them that you are 65+ to ensure the discount is applied when the driver arrives.

Canada Revenue Agency (CRA) Government

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Work Phone: 1-800-959-8281 Website:

For GST Credit Inquiries contact 1-800-959-1953 (Agents are available 9:00 a.m. – 5:00 p.m.

To check the status of your Refund (Tele-Refund): 1-800-959-1956 (Automatic phone service available 24 hours a day, 7 days a week). You will be required to provide your Social Insurance Number, the month and year of your birth, and the amount of income that you reported on line 150 of your tax return.

Business Inquiries: 1-800-959-5525 (Agents available 9:00 a.m. – 6:00 p.m.)

When a loved one passes away and you are the executor of the will, contact CRA at 1-800-959-8281 to advise them of the date of death. Alternatively you can fill out for RC4111 (Request for the Canada Revenue Agency to update records) and mail to the Winnipeg Tax Centre. The RC4111 form can be found online at

A final tax return and any balance owing will be due on or before the following dates:

If the passing occurred between January 1st and October 31st, the due date will be April 30th of the following year.

If the passing occurred between November 1st and December 31st, the due date will be six months after the date of passing.

Canadian Anti-Fraud Centre

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Work Phone: 1-888-495-8501 Work Phone: 1-888-654-9426 Website:

Seniors are targeted for many reasons: loneliness, lack of family support, age vulnerability and for health-related reasons such as Alzheimer’s. Seniors are particularly susceptible to fraud schemes because their generation tends to be more trusting and less likely to end conversations. Fraudulent telemarketers build relationships with seniors and gain their trust before victimizing them. Ruined family lives, great financial losses and suicides have resulted from this brutal crime against the elderly.

Unfortunately, staff at the CAFC found they had neither the time nor the resources to follow up with victimized seniors so the Centre decided to enlist volunteer seniors who could help with the battle against mass marketing and identity fraud. The volunteers were able to relate personal experiences, provide support and establish rapport with elderly victims. The “seniors helping seniors” program was named SeniorBusters.

SeniorBusters was officially launched by Premier Mike Harris in October 1997. Since then, it has grown to a group of approximately 50 active volunteers. They come from diverse backgrounds and bring many different skills to the CAFC and its attempt to reduce the level of mass marketing fraud and identity theft. This is clearly a successful and effective long-term strategy in reducing the number of seniors victimized by fraud.

SeniorBusters helps fraud victims by:

  • Relating personal experiences, wisdom and expertise
  • Providing strength to victims
  • Providing emotional and moral support
  • Being sensitive to the needs of seniors
  • Contacting victims as often as needed
  • Educating and re-educating seniors
  • Obtaining suspect company information
  • Referring victims to other appropriate agencies
  • Developing personal relationships with victims
  • Ensuring that seniors have a place to turn to when they need assistance
  • Helping victimized seniors regain personal dignity