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- Hours of Operation: Monday to Friday: 8:00 a.m. – 4:00 p.m. Saturday, Sunday, and Holidays: Closed
Open 24 hours a day, 7 days a week.
A toll-free confidential line open to residents of Alberta.
Provides alcohol, tobacco, drugs, and gambling support by supplying information and referral to services available in the province.
The Advisory Committee on Aging (ACoA) is a council appointed committee that is mandated to gather public input and make strategic recommendations to Council regarding service delivery for seniors. The ACoA and its partner agencies have participated in a series of engagements to capture public input towards the Committee’s vision of Aging with Dignity in Wood Buffalo. With Council approval, the ACoA is designated as an Age Friendly Community under the World Health Organization. Aging affects everyone. If you have a senior related question, comment or concern please contact the ACoA. |
Hours of Operation
Monday to Friday: (Walk-in) 8:15 a.m. – 4:30 p.m. (Phone) 7:30 a.m. – 8:00 p.m.
Lunch: 12:00 p.m. – 1:00 p.m.
Saturday, Sunday, and Holidays: Closed
The AADL program assists seniors in Alberta with long-term disability, chronic illness or terminal illness to maintain independence by providing basic medical equipment and supplies.
An assessment will be completed by an AADL authorizer such as a nurse, physical therapist, occupational therapist, or other Healthcare professionals who work in a community health care centre, hospital or home care program.
AADL is a cost-share program. You pay 25% of the cost to a maximum of $500 per individual, per benefit year.
Low-income seniors may be exempt from cost-sharing. Your authorizer or will have cost-sharing exemption application.
For more information about what is covered contact the call centre.
Contact the Alberta Health Advocate Office if you have questions or concerns.
Hours of Operation
Monday to Friday: 8:15 a.m. – 4:30 p.m.
Saturday, Sunday, and Holidays: Closed
Call with any questions regarding your health care and health care insurance coverage in Alberta.
Inquire about your account or make any personal changes by calling.
To make any changes in person or to register for Alberta Health Care, you may visit:
Alberta Motor Association (if you are a member)
4 Hospital Street
Fort McMurray Vehicle Licensing and Registry
300-10003 Biggs Avenue
Timberlea Licensing and Registry
3-118 Millennium Drive
Hours of Operation
Customer service
Monday to Friday: 8:15 a.m. – 4:30 p.m.
Saturday, Sunday, and Holidays: Closed
Alberta Blue Cross, Claims Inquiries
Monday to Friday: 8:30 a.m. – 5:00 p.m.
Saturday, Sunday, and Holidays: Closed
Prescription drugs
Prescription drugs listed in the Alberta Drug Benefit List are covered. The co-payment is 30% to a maximum of $25. A co-payment is the portion of the prescription cost you pay to your pharmacy when you have your prescription filled. For most prescriptions, you will not pay more than $25 for each prescription. Prescription drugs covered under the plan are listed in the Alberta Drug Benefit List.
Diabetic supplies
Diabetic supply coverage is for insulin-treated diabetics only. Up to a maximum of $600 per eligible person each benefit year is covered for diabetic supplies purchased from a licensed pharmacy. Diabetic supplies include needles, syringes, lancets, and both blood glucose and urine testing strips.
Ambulance services
Seniors, age 65 and over, enrolled in the Coverage for Seniors program do not receive a bill for ambulance services. AHCIP pays the complete cost of ambulance services.
Ambulance services are covered to the maximum rate established by the Alberta government for treatment, and transportation to and from a general, active treatment hospital in the event of illness or injury.
Transportation must be provided in a ground vehicle approved under the Emergency Health Services Act and regulations. It does not include interfacility transfer by ambulance.
Clinical psychological services
Coverage for clinical psychological services are up to $60 per visit, to a maximum of $300 per family each benefit year for treatment of mental or emotional illness by a registered chartered psychologist.
Home nursing care
Coverage for home nursing care is up to $200 per family each benefit year for nursing care provided in the patient’s home by written order of a physician. Home nursing care must be provided by a registered nurse or licensed practical nurse who is not a relative of the patient.
Chiropractic services
Coverage for chiropractic services is up to $25 per visit to a maximum of $200 per person each benefit year. The chiropractor must be a licensed Alberta practitioner.
What is not covered
The following are not covered under the Coverage for Seniors program:
Providing one-on-one mental health therapy services, by referral from physician or through the Mental Health walk-in clinic. Assertive Outreach Services (AOS): A team from Alberta Health Services work with clients who live with a persistent mental illness. Services that are offered through the AOS program include: transportation to medical appointments, home visits, retrieval of medication, and access to a nurse for assistance with administering medications. |
A confidential and anonymous service that provides crisis intervention to callers.
Information will be provided about mental health programs and services, and if needed referrals can be made to other agencies in the province.
If you have a loved one or friend in the hospital you may call for any patient information (information will not be released unless authorized by a nurse first).
Wash hands upon arrival and when leaving the hospital.
Call 911 if you are experiencing a medical emergency.
Home Care helps people who live at home and need support with care after surgery, long-term care, palliative care, and respite services. A case manager nurse will meet with clients to help decide what service will best support them. The Continuing Care Access Phone Number has someone available Monday to Friday 8:15 a.m. to 4:30 p.m. and Saturday, Sunday and Holidays on call. Most services are covered but there may be charges for services that are not covered by Alberta Health Care Insurance. |
Visits Conklin twice per month 11:00 a.m. – 2:00 p.m.
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Call in advance to book any request for immunizations. Will accept walk-in requests. Visits Conklin twice per month. Immunizations are provided such as: Tetanus, Pneumococcal, Influenza during the flu season, and the Shingles vaccine (Shingles vaccine is provided on a pre-booking basis and there is a charge to receive this vaccine) Provides guidance and referrals to clients who are seeking a service within the health care system that is not offered through Public Health. |
Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:
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Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:
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Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:
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Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:
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Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:
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Provides support and health information to healthcare providers, Indigenous patients/clients and their families through personal visits. Specifically, this includes:
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A short-term counselling service to help people make changes in their lives. The focus of counselling is to help people make changes in their lives by learning what their strengths are and using them. Reasons for needing this support can include stress, grieving, parenting, relationships, depression and anxiety. Confidential counselling sessions are 50 minutes. Referrals can be made to other medical professionals as needed. |
Regular activities for long-term care patients throughout the week. Families may attend any activity with their loved one who are at long-term care. There is one community respite bed available. For admission criteria and availability contact Darline |
Walk-in Counselling Services: 8 a.m. – 7 p.m. (Mon-Fri)
Appointments: 8 a.m. – 7 p.m. (Mon-Fri)
We are here to help individuals and family members of all ages who are experiencing addiction and mental health problems and/or related problems. This may include:
Services we offer are:
Additional community services that are available are:
For more information please contact Kyla Delorey at 780-793-8360.
Donate today to support seniors in the Regional Municipality of Wood Buffalo.
Endowment Funde-Transfer : info@staidanssociety.ca
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