Service Directory


A comprehensive service directory for seniors, families, care takers and service providers in the region.

We are in the process of updating our full directory, please stay tuned for full Fort McMurray and RMWB directory!

Property Taxes – Regional Municipality of Wood Buffalo

Photo of Property Taxes – Regional Municipality of Wood Buffalo
Home 1st Floor, Jubilee Centre 9909 Franklin Avenue Fort McMurray, Alberta T9H 2K4 Work Phone: 780-743-7900 (For Assessments press 1, Taxation and Licensing press 2) Work Fax: 780-743-7050 Website: http://www.rmwb.ca/Municipal-Government/…

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Property tax payments are due on June 30th. The below chart outlines the penalties that will be applied if payment is made after June 30th.

 

Protection for Persons in Care (PPC)

Work Phone: 1-888-357-9339 Website: www.health.alberta.ca/services/protection-persons-care.html
Biography

Responds to reports of abuse or any form of neglect of care involving adults receiving government-funded care or support service in settings such as hospitals, nursing homes, seniors’ lodges, group homes, shelters, assisted living facilities, and other settings.

If a Senior is in any immediate danger contact the police.

Regional Municipality of Wood Buffalo – Age Friendly Communities

Photo of Regional Municipality of Wood Buffalo – Age Friendly Communities
Contact: Steve Andrejiw Work 9909 Franklin Avenue (Jubilee Plaza) Fort McMurray, Alberta T9H 2K4 Work Phone: 780-792-5511 Work Fax: 780-743-7937 Website: www.rmwb.ca/acoa

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Provides support to the ACOA on senior related matters with a goal of bringing the RMWB into an age friendly community.

If you need more information regarding the Age Friendly Initiative, work of the Alberta Elder Abuse Awareness Council or the Wood Buffalo Senior Resource Committee please contact Steve Andrejiw at 780.792.5511 or steve.andrejiw@rmwb.ca.

Regional Municipality of Wood Buffalo (RMWB)

Photo of Regional Municipality of Wood Buffalo (RMWB)
Snow Angels Contact: Nicole Martyn-Dickinson Work Phone: 780-743-7917 Website: www.rmwb.ca/living/Seniors-Program-Development/Snow-Angels-Program.htm

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Biography

Available to seniors in the community aged 65+.
Student and community volunteers will shovel personal driveways and sidewalks. Priority will be given to seniors with less social supports and resources available to them.

A service request can be filled out online or by contacting Nicole directly.

Processing times typically take two to three weeks.

To volunteer to become a Snow Angel an online application is available at: http://www.rmwb.ca/living/Seniors-Program-Development/Snow-Angels-Program.htm

Regional Municipality of Wood Buffalo Project Lead

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Age Friendly Communities Contact: Steve Andrejiw Work Phone: 780-799-8673 Work Phone: 780-743-7937 Website: www.rmwb.ca/living/Seniors-Program-Development

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Biography

Steve is the lead person on bringing the RMWB into World health Organization compliance as Age Friendly Community. He is also Chairperson for the Wood Buffalo Senior Resource Committee, administrative support for the Council appointed Advisory Committee on Aging and is the Northeast representative for the Alberta Elder Abuse Awareness Network.

Robert Anderson Funeral Services Inc.

Photo of Robert Anderson Funeral Services Inc.
Contact: George Deutscher Work 115-190 MacAlpine Crescent Fort McMurray, AB T9H 4A6 Work Phone: 780-790-1220 Website: www.rafuneralservices.com

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Offers assistance with traditional burials and cremation. Assistance with any international and provincial transfers.

For pricing and information on monuments contact George

Service areas include the entire Municipality of Wood Buffalo.

Royal Bank of Canada (RBC)

Photo of Royal Bank of Canada (RBC)
Work Downtown: 8540 Manning Avenue Fort McMurray, Alberta T9H 5G2 Work Timberlea: 106 Millennium Drive F Fort McMurray, Alberta T9K 2S8 Work Stoneycreek Timberlea: 100 Riverstone Ridge, Unit 101 Fort McMurray, Alberta T9K 1S6 Work Phone: Downtown: 780-743-3327 Work Phone: Timberlea: 780-792-5455 Work Phone: Stoneycreek Timberlea: 780-792-5468 Website: http://www.rbc.com/

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RBC offers a rebate of $4/month to Seniors ages 65+.

Safeway

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Work Phone: 780-790-1988 Website: http://www.safeway.ca

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On the first Tuesday of every month, Safeway rewards customers by saving 10% off your purchase or 20 times the base air miles earned (purchase must be a minimum of $35 and excludes prescriptions and gift cards)

Scotiabank

Photo of Scotiabank
Work Downtown 9541 Franklin Avenue Fort McMurray, Alberta T9H 3Z7 Work Thickwood: 331 Thickwood Boulevard Fort McMurray, Alberta T9H 4V2 Work Timberlea: 287 Powder Drive Fort McMurray, Alberta T9K 0M3 Work Phone: Downtown: 780-743-3386 Work Phone: Thickwood: 780-743-5838 Work Phone: Timberlea: 780-588-0134 Website: http://www.scotiabank.com

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Scotiabank offers Seniors ages 60+ a $4.00 discount off of their monthly banking account fees.

Don Scott

Mayor and Council Ward 3
Notes

For specific inquiries or to schedule a meeting contact: Erin Morris – Executive Assistant

To discuss anything that is municipally related please contact your Councillor or the Mayor.

Councillor – Ward 4

Sheila Lalonde- sheila.lalond@rmwb.ca

Seniors United Now (SUN)

Photo of Seniors United Now (SUN)
Home Phone: 1-855-786-8669 Website: http://www.seniorsunitednow.com

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Biography

Represents all Seniors of Alberta and advocates on issues that may be affecting their quality of life.

Priorities include monitoring and responding to such issues as; financial concerns, continuing care, public pensions, and home care delivery.

Service Canada

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Work Phone: 1-800-622-6232 Website: http://www.servicecanada.gc.ca
Biography

By contacting 1-800-622-6232 a representative will offer quick and easy access to all Government of Canada services.

Visit the Fort McMurray office for any assistance with government forms, passport applications, and telephone interpretation.

Important Phone Numbers:
Canada Pension Plan and Old Age Security:
1-800-277-9914

Record of Employment:
1-800-367-5693

Telephone Information Service for Employment Insurance:
1-800-206-7218

Employment Insurance Telephone Reporting Service:
1-800-531-7555

Servus Credit Union

Photo of Servus Credit Union
Work Downtown: 9804 Morrison Street Fort McMurray, Alberta T9H 5B8 Work Timberlea: 295 Powder Drive Fort McMurray, Alberta T9K 0M3 Work Phone: Downtown Branch: 780-742-2061 Extension 67285 Work Phone: Timberlea Branch: 780-743-2847 Website: http://www.servus.ca

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Seniors 60+ are eligible for a no-fee banking plan with unlimited transactions.

Contact Claudette Kadi at the Downtown location for any questions about appointing a financial power of attorney, estate planning, or any benefits Seniors will receive by becoming a Servus Credit Union client.

Shaw Communications Inc.

Photo of Shaw Communications Inc.
Contact: Scott Royce Work 10450 178 St NW Edmonton, AB T5S 1S2 Work Phone: 780-970-8779 – Scott Work Phone: 1-888-472-2222 – Customer Service and Technical Support Website: www.shaw.ca

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Packages for Seniors 55+ start at:

Basic TV (approximately 25 channels) and home phone $35/Month

Basic TV, Home Phone, and Basic Internet: $65/Month

To sign-up for TV, home phone, and internet packages contact Scott.

**Prices and Promotions are subject to change**

For assistance with an existing account or any technical support problems, contact Shaw Customer Service at

1-888-472-2222

Smitty’s

Home Phone: 780-799-4499 Website: http://smittys.ca/OurClubs/Seniorsclub.aspx

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Smitty’s offers a Seniors Club card for those aged 60+.
A $2.00 annual membership fee entitles you to receive a $5.00 gift certificate for your next visit, a free entrée card (sent by mail) for your birthday, and 15% off any menu or retail items.
Register for the club card online or by visiting Smitty’s.  Club card must be renewed annually.

Snow Angels- Regional Municipality of Wood Buffalo

Contact: Nicole Martyn-Dickinson Home 9909 Franklin Ave Fort McMurray Alberta T9H 2K4 Work Phone: 780-743-7917 Website: www.rmwb.ca

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Available to seniors in the community aged 65+.

Student and community volunteers will shovel personal driveways and sidewalks. Priority will be given to seniors with less social supports and resources available to them.

If you are interested in joining the program, a service request can be filled out online or by contacting Nicole directly.

Processing times typically take two to three weeks.

Some Other Solutions (SOS)

Photo of Some Other Solutions (SOS)
Contact: Linda Sovdi Home 9908 Manning Avenue Fort McMurray, AB T9H 2B9 Work Phone: 780-743-8605 – Office (press 2 to speak with Linda) Work Phone: 780-743-4357 – 24-hour Crisis Line Work Phone: 1-800-565-3801 – Toll Free 24-hour Crisis Line

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Some Other Solutions is a Crisis Prevention Centre that supports individuals who are experiencing stress, emotional distress, grief, loneliness, or suicidal thoughts. SOS will empower individuals of all ages and backgrounds to find the tools and resources needed.

Information and Referral Program

  • Crisis Line: a confidential, anonymous, and non-judgmental 24/7 telephone listening and referral service to individuals in crisis
  • 211: Free information of resources. Seniors can call to access information on government and community services and programs in the Region.

Health and Wellness Program (Grief Support and Suicide Prevention): Provides presentations, information, one-on-one and group support to seniors dealing with crisis, loss, trauma, or “everyday” stress.

Special Mobility Assistance Required Transportation (SMART) Service

Contact: Dispatch Work Phone: 780-743-7909 – Booking Number (call before 4:30 p.m.) Website: www.rmwb.ca select “Living” tab and click on “Public Transport” from drop down menu and select SMART bus from menu on right side of screen.
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Booking Hours: Monday to Friday 8:30 a.m.– 4:30 p.m.

Schedule is determined according to need.

Offers curb-to-curb service.

Available to all Seniors 65+ OR to those with special needs who are unable to use the conventional bus service.

Equipped with wheelchair lifts.

SMART service is available to and from Anzac every Wednesday.

$10.00 fee one-way which is payable to the driver upon pickup.

Low income Seniors may contact Crystal for discounts and passes 780-972-7008.

Spinal Cord Injury Alberta

Photo of Spinal Cord Injury Alberta
Contact: Stephanie Myrick Home Shell Place – Redpoll Centre 1 C.A. Knight Way Fort McMurray, AB T9H 5C5 Work Phone: 587-410-2603 Work Phone: 587-645-0771 Website: www.sci-ab.ca

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Provides support with grants and information services regarding accessibility, parking and mobility aids

Community advocacy for accessibility and safety in the community.

Loan program for wheelchairs and other mobility aids.

Facilitator for Discovering the Power in Me, a program designed by the Pacific Institute to help people overcome physical changes and help to cope with the emotions surrounding a change in mobility.

Contact Stephanie for assistance or for any questions about programming.

St. Aidan’s Society

Photo of St. Aidan’s Society
Home Redpoll Centre at She1l Place 1 C.A. Knight Way Fort McMurray, AB T9H 5C5 Work Phone: Heather: 780-743-4370 Extension 1 Work Phone: Pam: 780-743-4370 Extension 2 Website: http://www.staidanssociety.ca

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For Outreach: Heather Landeen

For Elder Abuse Information: Pam Burns

Providing Seniors and their Caregivers in the Region with an easy to access online guide of Services that are available. Visit the St. Aidan’s website for up to date information. Contact Heather for more information or to order a hard copy of the available resources.

Seniors Outreach Program: Provides support to Seniors in the region through assessment, referral and collaboration with other service providers to assist them with accessing services to help enhance their quality of life and remain independent.

Elder Abuse Program: Provides elder abuse information, presentations, and resources for older adults, service providers and community members or groups.

Carpet Bowling: A free program offered for Seniors 55+ at MacDonald Island Park in the Nexen Energy Fieldhouse. No registration is required. Partnered with Alberta Health Services, MacDonald Island Park and Alzheimer’s Society.