Service Directory

A comprehensive service directory for seniors, families, care takers and service providers in the region.

Rivers Casino

Photo of Rivers Casino
Work 9825 Hardin Street Fort McMurray, AB T9H 4G9 Work Phone: 780-790-9739 Website: https://riverscasino.ca/

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Seniors Day is every Tuesday from 10:00am – 9:00pm for anyone 50+.
Receive a $5 off coupon at the security desk upon entering the casino.

Robert Anderson Funeral Services Inc.

Photo of Robert Anderson Funeral Services Inc.
Work 115-190 MacAlpine Crescent Fort McMurray, AB T9H 4A6 Work Phone: 780-790-1220 Website: www.rafuneralservices.com

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Offers assistance with traditional burials and cremation. Assistance with any international and provincial transfers.

For pricing and information on monuments contact George

Service areas include the entire Municipality of Wood Buffalo.

Royal Bank of Canada (RBC)

Photo of Royal Bank of Canada (RBC)
Work Downtown: 8540 Manning Avenue Fort McMurray, Alberta T9H 5G2 Work Timberlea: 106 Millennium Drive Fort McMurray, Alberta T9K 2S8 Work Stoneycreek Timberlea: 100 Riverstone Ridge, Unit 101 Fort McMurray, Alberta T9K 1S6 Work Phone: Downtown: 780-743-3327 Work Phone: Timberlea: 780-792-5455 Work Phone: Stoneycreek Timberlea: 780-792-5468 Website: http://www.rbc.com/

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RBC offers a rebate of $4/month to Seniors ages 65+.

Scotiabank

Photo of Scotiabank
Work Downtown 9541 Franklin Avenue Fort McMurray, Alberta T9H 3Z7 Work Thickwood: 331 Thickwood Boulevard Fort McMurray, Alberta T9H 4V2 Work Timberlea: 287 Powder Drive Fort McMurray, Alberta T9K 0M3 Work Phone: Downtown: 780-743-3386 Work Phone: Thickwood: 780-743-5838 Work Phone: Timberlea: 780-588-0134 Website: http://www.scotiabank.com
Notes

Hours of Operation

 

Timberlea: 

Monday: 9:30 a.m. – 4:00 p.m.

Tuesday: 9:30 a.m. – 4:00 p.m.

Wednesday: 9:30 a.m. – 5:00 p.m.

Thursday: 9:30 a.m. – 5:00 p.m.

Friday: 9:30 a.m. – 4:00 p.m.

Saturday: By appointment only

Sunday: Closed

 

Franklin:

Monday: 9:30 a.m. – 4:00 p.m.

Tuesday: 9:30 a.m. – 4:00 p.m.

Wednesday: 9:30 a.m. – 5:00 p.m.

Thursday: 9:30 a.m. – 5:00 p.m.

Friday: 9:30 a.m. – 4:00 p.m.

Saturday: By appointment only

Sunday: Closed

 

Thickwood:

Monday: 10:00 a.m. – 4:00 p.m.

Tuesday: 10:00 a.m. – 4:00 p.m.

Wednesday: 10:00 a.m. – 5:00 p.m.

Thursday: 10:00 a.m. – 5:00 p.m.

Friday: 10:00 a.m. – 4:00 p.m.

Saturday: By appointment only

Sunday: Closed

 

Scotiabank offers Seniors ages 60+ a $4.00 discount off of their monthly banking account fees.

Don Scott

Mayor and Council Ward 3
Notes

For specific inquiries or to schedule a meeting contact: Erin Morris – Executive Assistant

To discuss anything that is municipally related please contact your Councillor or the Mayor.

Councillor – Ward 4

Sheila Lalonde- sheila.lalond@rmwb.ca

Seniors Home Adaptation and Repair Program (SHARP)

Work Alberta Supports Center 1st Floor, Provincial Building 9915 Franklin Avenue Fort McMurray, AB T9H 2K9 Work Phone: Alberta Supports Contact Centre: 1-877-644-9992 Website: https://www.alberta.ca/seniors-home-adaptation-repair-program.aspx
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Hours of Operation

 

Alberta Support Center (in-person service is suspended until further notice)

Monday to Friday: 8:15 a.m. – 4:30 p.m.

Saturday, Sunday, And holidays: Closed

 

Alberta Supports Contact Centre

Monday to Friday: 7:30 a.m. – 8:00 p.m.

Saturday, Sunday, And holidays: Closed

 

 

Allows senior homeowners, 65 years of age and older, to finance home repairs and adaptations through a low-interest home equity loan with the Government of Alberta. Under SHARP, a minimum home equity loan of $500 to a maximum of $40,000 may be available to seniors with an annual total income of $75,000 or less and who have a minimum of 25% home equity in their primary residence. SHARP also includes a grant component for low-income seniors who do not qualify for a loan, due to insufficient home equity, or for mobile home owners who did not own their land. The grant is limited to basic and essential home repairs and adaptations.

 

Eligibility Requirements

Must be 65 years of age or older

Be a Canadian Citizen

Lived in Alberta for 3 months

Owner of a residential property registered in a Land Titles Office

 

For more information call the Alberta Support Contact Centre for assistance.

Seniors Property Tax Deferral Program

Work Alberta Supports Center 1st Floor, Provincial Building 9915 Franklin Avenue Fort McMurray, AB T9H 2K9 Work Phone: Alberta Supports Contact Centre: 1-877-644-9992 Website: https://www.alberta.ca/seniors-property-tax-deferral-program.aspx
Biography

Hours of Operation

 

Alberta Support Center (in-person service is suspended until further notice)

Monday to Friday: 8:15 a.m. – 4:30 p.m.

Saturday, Sunday, And holidays: Closed

 

Alberta Supports Contact Centre

Monday to Friday: 7:30 a.m. – 8:00 p.m.

Saturday, Sunday, And holidays: Closed

 

Allows senior homeowners to defer all or part of their annual property tax through a low-interest home equity loan with the Government of Alberta. Seniors have the option to defer their property taxes for up to 10 years at a time. The program pays up to the full amount of the property taxes on a senior’s behalf and the senior homeowner repays the loan including the interest when the home is sold or sooner if they choose. This program is not income-based.

 

Eligibility Requirements

Must be 65 years of age or older

Be a Canadian Citizen

Lived in Alberta for 3 months

Owner of a residential property registered in a Land Titles Office

 

For more information call the Alberta Support Contact Centre for assistance.

Seniors United Now (SUN)

Photo of Seniors United Now (SUN)
Work 2016 Sherwood Park Drive, Unit 37 Sherwood Park, AB T8A 3X3 Home Phone: 1-855-786-8669 Website: http://www.seniorsunitednow.com
Biography

Hours of Operation (Fall/Winter)

 

Monday, Wednesday, Friday: 10:00 a.m. – 2:00 p.m.

 

Hours of Operation (Spring/Summer)

 

Tuesday, Wednesday, Thursday: 10:00 a.m. – 2:00 p.m.

Notes

Represents all Seniors of Alberta and advocates on issues that may be affecting their quality of life.

Priorities include monitoring and responding to such issues as; financial concerns, continuing care, public pensions, and home care delivery.

Service Canada

Photo of Service Canada
Contact: Information/Referral Agent Work 8530 Manning Avenue, Unit 107 Fort McMurray, AB T9H 5G2 Work Phone: 1-800-622-6232 Website: http://www.servicecanada.gc.ca

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Biography

By contacting 1-800-622-6232 a representative will offer quick and easy access to all Government of Canada services.

Visit the Fort McMurray office for any assistance with government forms, passport applications, and telephone interpretation.

Important Phone Numbers:
Canada Pension Plan and Old Age Security:
1-800-277-9914

Record of Employment:
1-800-367-5693

Telephone Information Service for Employment Insurance:
1-800-206-7218

Employment Insurance Telephone Reporting Service:
1-800-531-7555

Servus Credit Union

Photo of Servus Credit Union
Work Downtown: 9804 Morrison Street Fort McMurray, Alberta T9H 5B8 Work Timberlea: 295 Powder Drive Fort McMurray, Alberta T9K 0M3 Work Phone: Downtown Branch: 587-537-4123 Work Phone: Timberlea Branch: 780-743-1696 Website: http://www.servus.ca
Notes

Hours of Operation

 

Downtown Branch Hours:
Monday to Thursday: 9:30 a.m. – 4:00 p.m.
Friday: 9:30 a.m. – 5:00 p.m.
Saturday, Sunday and Holidays: Closed

 

Timberlea Branch Hours:
Monday + Tuesday: Closed
Wednesday: 9:00 a.m. – 4:00 p.m.
Thursday: 9:30 a.m. – 5:00 p.m.
Friday: 9:30 a.m. – 5:00 p.m.
Saturday: 9:30 a.m. – 1:00 p.m.
Sunday and Holidays: Closed

 

Seniors 60+ are eligible for a no-fee banking plan with unlimited transactions.

Contact Claudette Kadi at the Downtown location for any questions about appointing a financial power of attorney, estate planning, or any benefits Seniors will receive by becoming a Servus Credit Union client.

 

Shaw Communications Inc.

Photo of Shaw Communications Inc.
Contact: Judy Stuart Work 10450 178 St NW Edmonton, AB T5S 1S2 Work Phone: 780-566-2629 Website: www.shaw.ca

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Call for promotional offers.

Shoppers Drug Mart

Contact: Mervyn Dube Work Downtown: 500-8600 Franklin Avenue Fort McMurray, AB T9H 4G8 Work Timberlea: 103-112 Riverstone Ridge Fort McMurray, AB T9K 2T6 Work Thickwood: 190-121 Signal Road T9H 4N6 Work Phone: Downtown: 780-743-1251 (Press 3 twice for pharmacist) Work Phone: Timberlea: 780-743-3362 (Press 3 twice for pharmacist) Work Phone: Thickwood: 780-743-4662 (Press 3 twice for pharmacist) Website: www.shoppersdrugmart.ca

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Biography

Contact Person:

Downtown: Mervyn Dube

Timberlea: Christopher White

Thickwood: Tizy Joseph

 

On the last Thursday of each month seniors 65+ are eligible for a 20% discount on Seniors Day. Discount applies to all regular-priced merchandise, excludes prescriptions and gift cards. (must have a Shoppers Optimum card)

Snow Angels- Regional Municipality of Wood Buffalo

Contact: Steve Andrejiw Home 9909 Franklin Ave Fort McMurray Alberta T9H 2K4 Home 9909 Franklin Ave Fort McMurray Alberta T9H 2K4 Work Phone: 780-788-4364 Cell Phone: 780-381-4787 Website: www.rmwb.ca

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Available to seniors in the community aged 65+.

Student and community volunteers will shovel personal driveways and sidewalks. Priority will be given to seniors with less social supports and resources available to them.

If you are interested in joining the program, a service request can be filled out online or by contacting Melissa directly.

Processing times typically take two to three weeks.

Some Other Solutions (SOS)

Photo of Some Other Solutions (SOS)
Contact: Sherri Bennett Home 202A 8706 Franklin Ave. Fort McMurray, AB T9H 2J6 Work Phone: 780-743-8605 – Office (press 2 to speak with Linda) Work Phone: 780-743-4357 – 24-hour Crisis Line Work Phone: 1-800-565-3801 – Toll Free 24-hour Crisis Line

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Some Other Solutions is a Crisis Prevention Centre that supports individuals who are experiencing stress, emotional distress, grief, loneliness, or suicidal thoughts. SOS will empower individuals of all ages and backgrounds to find the tools and resources needed.

Information and Referral Program

  • Crisis Line: a confidential, anonymous, and non-judgmental 24/7 telephone listening and referral service to individuals in crisis

Health and Wellness Program (Grief Support and Suicide Prevention): Provides presentations, information, one-on-one and group support to seniors dealing with crisis, loss, trauma, or “everyday” stress.

Special Mobility Assistance Required Transportation (SMART) Service

Contact: Dispatch Work Phone: 780-743-7909 – Booking Number (call before 4:30 p.m.) Website: https://www.rmwb.ca/en/transit/specialized-transit.aspx
Notes

Our Special Mobility Assistance Required Transportation (SMART Bus) service is available by appointment to seniors (65 years or older) and those with mobility issues that prevent or severely restrict their use of conventional bus service.

The SMART Bus travels to Anzac on Wednesdays and Janvier on Thursdays. There is a pick-up and drop-off once a day. You can book your trip by calling 780-743-7909. You may suggest the time.

All SMART buses are equipped with wheelchair lifts.

 

Booking Hours

Monday to Friday 8:30 a.m.– 4:30 p.m

 

Hours of Operation

Monday 7:30 a.m. – 7:30 p.m.
Tuesday 7:30 a.m. – 7:30 p.m.
Wednesday 7:30 a.m. – 7:30 p.m.
Thursday 7:30 a.m. – 10 p.m.
Friday 7:30 a.m. – 7:30 p.m.
Saturday, Sunday & stat holidays
(limited service)
8:30 a.m. – 5:30 p.m.

 

Fares

Cash fare (per ride) $1.50
10 rides $15.00
20 rides $30.00
One way to Anzac or Janvier $10.00

Regular, group and special event passes can be purchased by calling 1-800-973-9663.

 

 

 

 

 

St. Aidan’s Society

Photo of St. Aidan’s Society
Work Redpoll Centre at She1l Place 1 C.A. Knight Way Fort McMurray, AB T9H 5C5 Work Phone: Outreach Staff: Heather and Kimberley: 780-743-4370 Extension 1 and 3 Work Phone: Pam: 780-743-4370 Extension 2 Work Phone: Volunteer Coordinator: Carla Cooper: 780-743-4370 ext. 6 Website: https://staidanssociety.ca

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For Outreach: Heather Landeen

                          Kimberley MacDougall

For Elder Abuse Information: Pam Burns

For Senior Volunteer Program: Carla Cooper

Seniors Outreach Program: Outreach workers providing support to older adults 60+ in Fort McMurray through an assessment process and assistance with referrals to ensure all needs are being met to help you remain independent in your home and enhance your quality of life.

 

Volunteer Program: Community members are matched with local Seniors 65+ that may need assistance with things like grocery shopping, transportation to medical appointments, friendly visiting, or phone calls. If you are 65+ and would like a volunteer or if you are interested in volunteering contact Carla Cooper at 780-743-4370 Extension 6.

Street Connect

Contact: Gillian Stroud Work 339 Powder Drive, Unit 120 Fort McMurray, AB T9K 0M3 Work Phone: 780-788-1556 Website: Street Connect
Biography

Street Connect offers a wide range of services to homeless individuals. The team works to support the needs of the homeless population, to reduce the stigma and offer compassionate, empathetic and reliable care. The multidisciplinary team is comprised of a nurse practitioner, registered nurse, registered psychiatric nurse, social worker, Indigenous liaison, recovery worker and administrative support. The team’s mission is to provide a holistic approach which ensures we partner with individuals and support them to live more independently and reduce their risk of becoming seriously ill or help them manage chronic conditions. Primary care, mental health support, addictions support, sexual health education, self-harm reduction and pregnancy testing are among the services. For more information or to book and appointment, please call Street Connect at 780-788-1556.

Sun Taxi

Contact: Dispatch Work Phone: 780-743-5050 Website: www.suntaxi.ca
Biography

Hours of Operation

Operates 24 hours a day, 7 days a week.

 

Services Offered

Senior 65+ receive $1 off their fare.

Mention the discount to dispatch when ordering your taxi and to the driver upon pickup.

 

Tax Preparation

Contact: Mary-Jean Quintal Home 144 Father Mercredi Trail Conklin, AB T0P 1H1 Work Phone: 780-714-1069

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Contacts:

Mary-Jean Quintal and Ingrid Jensen

Ingrid volunteers to complete income tax returns for Seniors aged 65+.

This is a free service.

Contact Mary-Jean to arrange an appointment.

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